Replies are disabled for this topic. Start a new one or visit our Help Center.

Add to my nest aware account, but not seen in home/hub

Firebretha
Community Member

Howdy! 

Is there a way to add the older nest camera to my nest aware account, nest app etc.

But not have that stream be shared in the Google home? Because if it's in Google home it automatically becomes visible on my hubs

 

 

Thanks! 

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hi Firebretha,

 

Thanks for posting here in the community. I understand what you mean and it's a really interesting feature. However, there are restrictions and requirements when adding the devices to a home structure. You may add your old version of Nest cameras to your home with the Nest aware but as of the moment there's no option to restrict their stream from the Nest hub.

 

We’re dedicated to bringing more features to give our customers a smoother experience and we’ll take this as feedback.  Let me know if I can assist you with anything else, otherwise I will be locking this thread in 24 hours.

 

Thanks,
Emerson

Firebretha
Community Member

More info for others in similar situations.

In the nest app you can add a second home, but. Nest aware subscription is based on per home. Not account. So while that camera in the other home does not show on my hubs. It does not have the subscription on it.

 

I guess the feature would have to be. In the subscription holders account in the Google home app have settings per camera and a toggle that could be selected, "show stream on hubs" 

EmersonB
Community Specialist
Community Specialist

Hey Firebretha,

 

We're always looking for ways to improve and we'll take it as feedback. I also suggest that you send feedback by following this link. Let me know if you have other questions or concerns, otherwise I’ll be locking this thread after 24 hours.

 

Best,
Emerson