Adding 2nd Nest Cam Battery

[DanC]

Hi, I just set up camera 1 from the Nest Cam Battery 2 pack however camera 2 is denying me.  The set up walked me through the same steps as cam 1 however cam 2 gets to a point where it tells me an error has occurred and to reboot. I tried reboot to no avail.  Any tricks to get the second camera operational?

[Brad]

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

• Do you still need help with this issue?

• What troubleshooting steps have you done thus far? 

• Have you tried to restart your device if you haven’t already?

• If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’

Please let me know if you need further assistance. 

Best Regards,

Brad.

[Jeff]

Hi, DanC.
I just wanted to jump in real fast to see if you saw Brad's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

[DanC]

The problem rectified itself somehow. Thanks for following up. 

[Jeff]

Hey, DanC.

Thanks for letting me know. I'm glad things are working correctly now. As we have an answer here, I'm going to go ahead and close up the thread. If there's anything else anyone needs, please feel free to open a new discussion.

Thanks.