Anyone else know why my nest cam keeps disconnecting

JimmyBomb
Community Member

It will stream fine during the day. But overnight I keep seeing "there was a problem connecting to the camera". The mesh connection is awesome outside. I'm confused as to why it doesn't stream consistently.

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

JimmyBomb
Community Member

Yeah it still has a problem connecting to the camera overnight.

Brad
Community Specialist
Community Specialist

@JimmyBomb

 

Does the internet go out each night? I am a bit confused. Would you mind explaining a bit more about this issue?

 

Best regards,

Brad.

aatienza
Community Specialist
Community Specialist

Hey JimmyBomb,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

Thanks,

Archie