Hi, could I please buy a replacement backplate for google Nest Hello door bell. Someone decided to try and steal out bell and instead ended up damaging the backplate in the process...Good news it they did not steal the bell bad news is the back plate is broke and I really need a new one before the rain damage the bell and wires.
Hello ElenaY, I'm an end user like you. Since this is a user forum, Google will not respond here. But I do know that Google will not sell replacement parts for any of their camera products. It is a very sad state in my opinion. If you search on this forum you will see many people have tried in the last year with the same request. If you want to talk to someone at Google you can open a support ticket and see if you can get a different answer: Here is the link to start the process to speak with someone.