New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Camera
When somebody comes up to my door and uses the doorbell it shows a black screen on my hub in the house. It reboots and then says there's no signal. After the hub reboots it goes to the pictures settings like the gallery. And then I have to manually p...
microphone
i can hear sounds from my nest camera microphone but when i try to speak to someone outside it doesnt work
Red solid light
What does this indicate sometime not recording events
Nest Hello door bell falling a part
Hi all,I’ve tried to get in touch with google about my couple year old door bell that’s peeling all over but they told me it’s out of warranty so they won’t help..Anyone know a way to fix these at all? Seems pretty ridiculous for couple year product....
Nest Hello is peeling
Hello, Like many others, my Nest Hello started to peel. Will it be possible to get a replacement? Will I need to still be under warranty? thank you!
Cannot Save Clips from 24/7 Recording
Does Google plan to allow saving of clips from the 24/7 video history? If so, when can we look forward to this feature?Before I get the canned answer of "You can download saved "Events", I already know that. What I want is to be able to save clips th...
Nest Camera Outdoor/Indoor ranged plugged in vs battery
I'd like to provide feedback on the camera range. I think I found a thread about this before but cna't seem to locate it. Google, please fix the range of the battery version of the nest outdoor/indoor camera. I have a camera in my garage. As soon as ...
Doorbell delete videos individually
I have the wired door bell. To not be able to swipe and delete each video is a huge let down, Google. Also, Nest and Google home don’t talk to each other. So clunky! Eg. if I delete my video history in Nest, it doesn’t sync with Google Home. Huge mis...
Google Nest Hello peeling / cracking
Good afternoon,I am, unfortunately, writing/reaching out due to the fact that the outside layer of our Nest Hello Doorbell (wired) is beginning to peel, crack, and bubble.The doorbell is protected from the elements and weather within our front porch....
Resolved! How to disable enhance zoom
My doorbell camera's zoom function is stuck in enhance. I'm trying to disable it. When I tap on the screen, it's not showing me the option to take it off.
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