cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Best doorbell stops ringing after one day

Hereshowe
Community Member

I have a wired Nest doorbell/cam. I have an indoor electronic chime. I work on the nest doorbell and the chime works fine for about 1 day. Then the chime just doesn't work at all. I go into the nest app and turn the chime off and back on again and it works for about another day. Then again it stops working. I did change the Transformer and upgraded it but it made no difference. Since the only thing I'm changing is turning the chime off and back on again on the app it doesn't appear to be a hardware problem.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Hereshowe 

Under Settings | Chime Duration in the Google Nest app for your Google Nest Hello Doorbell, do you have "Do you have an electronic chime?" turned on? You can also experiment with the "Chime duration" setting.

If your Nest Hello is a couple of years old, the internal battery could be failing:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Hello-Doorbell-cuts-out-when-butto...

aatienza
Community Specialist
Community Specialist

Hey Hereshowe,

 

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
 

I appreciate the help, MplsCustomer.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Hereshowe,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie