cancel
Showing results for 
Search instead for 
Did you mean: 

Outdoor camera with floodlight

Jazzyhali
Community Member

Just installed a Nest cam with floodlights. Everything is working except it won’t stream on my nest app. It streams on my Google Home app but not the Nest app. Can anyone help?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Jazzyhali 

As we discovered when we bought our Google Nest Camera (Battery) a year ago, Google Nest's new cameras and doorbells released starting in the fall of 2021 work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website.

A year ago, Google Nest's Vice President posted this explanation: https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/.... There has been no update whatsoever since then, even though he said "we commit to being more transparent with you on where we are taking the camera portfolio". As a result, we are still using 2 apps for our Google Nest cameras and doorbells.

aatienza
Community Specialist
Community Specialist

Hey Jazzyhali,

 

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

 

I appreciate the help, MplsCustomer.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Jazzyhali,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie