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Battery powered outdoor cameras Cannot save video

Agtpony
Community Member

Recently purchased several of these cameras outdoor nest battery powered for a customer of mind for security reasons, their restaurant was broken into and now I have absolutely no way of saving the video just sending it to the police. I did screen recording but the video is absolute garbage upon doing so. How could Google take something from nest that was so beautiful and turn into absolute useless garbage.  The whole reason of having these cameras is that you have a permanent record and able to share them when necessary mostly for security reasons. 

3 REPLIES 3

davidking
Gold Product Expert
Gold Product Expert

For the newer cameras like the Google Nest Cam (wired), Google Nest Cam (battery), or Google Nest Doorbell (battery), you can create video clips from detected events in the video history but you can’t create video clips from footage with no activity unfortunately.

Save and download video clips - Google Nest Help


Volunteer since 2011, Product Experts are not Google employees.

Jeran
Community Specialist
Community Specialist

Hey there Agtpony,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out on this thread, David!

Best regards,
Jeran
 

Jake
Community Specialist
Community Specialist

Hey Agtpony,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake