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Best camera just stopped working and won’t restart

Livnfit
Community Member

My nest camera just stopped working today. I tried resetting it and it won’t reset. It just keeps blinking a green light but my app says that the camera is not connected

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey Livnfit,

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. What model of Nest camera do you have? When did the issue start? Could you tell us how you reset your camera? Also, check out this link for additional assistance.

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie