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Cannot find new ringtones on my nest doorbell camera

j2philli
Community Member

When I go into my nest app, I cannot find any option to change my ringtone or theme for the doorbell. I have looked under Device Options in the settings of the camera from my nest app but there is literally no option to change the ringtone. See the screen shot below. Is my camera not capable of changing the ringtone?FE41FC30-D976-4F78-981F-3FC7CF1C47CC.jpeg

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@j2philli

The "Doorbell theme" option, which appears above the "Wi-Fi connection" option, is seasonal and is ONLY turned on during certain holidays, and only if you're in a country where the holiday is celebrated. I don't think there's a master list or schedule anywhere of which these are.

We live in the US; I just checked, and at present the "Doorbell theme" is visible on our Google Nest Hello Doorbells, with one "Seasonal Theme" option (in addition to the default "Ding Dong"): "Thanksgiving Gobble". I don't know when it appeared.

https://support.google.com/googlenest/answer/9231819?hl=en#zippy=%2Cdoorbell-themes

One more thing; it seems more themes are available for the new 2nd gen doorbells than for the older Nest Hello doorbells. The themes in this post, for example, were apparently available only for the newer doorbells"

https://www.googlenestcommunity.com/t5/Blog/Nest-Doorbell-Fall-ringtones-coming-soon/ba-p/229702

aatienza
Community Specialist
Community Specialist

Hey there,

j2philli, checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.

I appreciate the help, MplsCustomer.

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie