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Blue light pulsing and can’t connect

Fordad
Community Member

I cannot connect the camera to Google home or WiFi.  Blue light keeps pulsing 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

If the light ring is pulsing blue, that means the camera is ready and waiting for your input in the Nest app.

What happens during setup? Do you see any error messages in the app? 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for your help, @David_K!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.