01-21-2022 10:17 AM
I bought a camera through walmarts website that was in generic packaging. Set it up, added it to my Nest account and everything is going well. My question is, does the previous owner still have access to the camera and video? or how can I check to make sure this camera was reset properly?
Answered! Go to the Recommended Answer.
01-21-2022 10:25 AM
You should be fine. To the best of my knowledge when the camera is RESET to factory setting it disconnects it from the account holder. When you installed it, had it would have given you a message that said something like "This devices is registered to another account". Since it did not do that you should be good to go.
01-21-2022 10:25 AM
You should be fine. To the best of my knowledge when the camera is RESET to factory setting it disconnects it from the account holder. When you installed it, had it would have given you a message that said something like "This devices is registered to another account". Since it did not do that you should be good to go.
01-21-2022 11:02 AM
Thank you for the reply!
01-28-2022 02:35 PM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
Thanks for your help, @EmptyNester!
02-01-2022 09:31 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.
01-23-2022 10:12 AM
If the previous owner hadn't previously removed the camera from their account, you would NOT have been able to set it up on your account.