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Brand new doorbell blinking yellow won't reset

Dturano547
Community Member

Everything was good, while adding the device it said it was installing and updated that never finished and now it's blinking yellow and won't allow a hard reset.  I removed the doorbell from any power source and it's still blinking yellow.

 

Hard reset not working just continues to blink yellow.

 

Please help, 

6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

What is your transformer rated for? It needs to be rated for 16-24 V AC, 10-40 VA. Is it possible your doorbell isn't getting enough power?

Upgrade your transformer for Nest Doorbell (wired, 2nd gen) - Google Nest Help

I just bought one and plugged it in flashing yellow light so I bought the transformer plugged in. And it's still flashing yellow. What do I do?

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

EdmondB
Community Specialist
Community Specialist

Hello Dturano547,

 

I'd like to jump in here and check if you've seen davidking's response. Let us know if you need more help by replying to this thread.


I appreciate the help, @davidking.
 

Thanks, 
Edmond

EdmondB
Community Specialist
Community Specialist

Hi there,

I’m sorry to hear you’re having trouble with this. No worries; we'll check this out. If you have already changed the transformer and are still getting a yellow blinking light, we need to verify if you are getting at least 24 volts on the two wires. Do you have a voltmeter? If so, Here is the steps on how to use a voltmeter.

1. Set the dial to 200 VAC. If the multimeter doesn’t have a 200 setting, choose 100 or 250 VAC.

2. Place the black lead and red lead on any of the two wires being tested from the transformer.

3. The normal readout should be somewhere between 20 and 30 V (24 V is most common).
 

I look forward to your response.

Best,
Edmond

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Best,

Juni