Broken Nest Doorbell lens

[mldegen]

• I mistakenly thought my doorbell was secure in place but it has fallen and now has a broken lens. Is there a way to buy replacement parts or pay for repairs, or might that be included with the warranty? 

[MplsCustomer]

@mldegen 

You can try contacting Support about a replacement by starting with this link. On the "Resources" page, just click "Next step" to get to the page with contact choices (chat or phone).

https://support.google.com/googlenest/gethelp

Google Nest does not sell any spare parts or offer repair services.

[EdmondB]

Hello mldegen,

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.
 

I appreciate the help, @MplsCustomer.
 

Thanks,
Edmond

[EdmondB]

Hi there,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Best,
Edmond

[EdmondB]

Hey there,

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Regards,
Edmond