Sorry to hear you're experiencing this, I can imagine this has been stressful for you. If you're seeking a replacement, please fill out this form. However, we do not offer replacements for parts. If your device is no longer under warranty, we cannot offer a replacement, We're sorry for the inconvenience.
This is especially unhelpful Brad. I am disappointed. I need to find out where I can buy a replacement part for your product. It appears several others have had the same issue. I have filled out your form. Hopefully Google will stand by their products or at the very least assist in obtaining the necessary parts.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.