Camara footage not showing on my nest app?

[a8ya]

I am usually able to get in my nest app to check on my cameras footage, now it shows nothing? 

[MplsCustomer]

@a8ya 

Has your Nest Aware subscription expired?

You can check the status on the Subscription Management page here:

https://store.google.com/subscriptions

You can also check Settings | Nest Aware in the Google Nest app to see if your subscription is active.

[EmersonB]

Hi folks,

@a8ya, thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, have you tried checking the link shared above to verify if you have your active subscription? You may follow the steps to check it.

Looking forward to your response.

I appreciate the help, MplsCustomer.

Regards,
Emerson