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Camera Tapo C320WS on google nest hub - voice command KO

Edwige
Community Member

Good morning,
I have a Google home installation with camera - doorbell - and Google hub.
I bought a new camera but Tapo C320WS.
I managed to get it to view on my hub, but I can only order it manually on the Hub.
The voice command "Hey Google, show me camera (Tapo) + name" does not work?
Is this normal?
Any idea to solve this?
Thank you all in advance.
Edwige

5 REPLIES 5

EmptyNester
Silver Product Expert
Silver Product Expert

I have a camera from EUFY that shows up when I say "Hey Google show my pool camera".  I don't say the word EUFY.   Can you try it without the world TAPO and see if it works?

Good morning,
I called the camera: Sheep (she is in a sheepfold).
I tried to say "Hey Google, show me the sheep camera" or "Hey Google, show me the Tapo Sheep camera", but nothing works...
But thank you for your response.
Edwige

EmptyNester
Silver Product Expert
Silver Product Expert

Hmmmm, I'm out of ideas.  Let me try and escalate this and get you some help from the Google tech folks.  If they solve it please come back here and let us know how they got it working.

EmptyNester
Silver Product Expert
Silver Product Expert

@Edwige  I just found this....

Streaming Tapo cameras on the Google Nest Hub is not supported. In this article about "Stream your security camera using Google Home Hub," only TP-Link Kasa cameras are compatible with streaming on the Nest display.

As an alternative, the user can still stream the Tapo cameras via voice command on a Chromecast device or TV's with built-in Chromecast. Check out this guide: Stream your security camera on TV using speaker or display.

 

Good morning,
Thanks for your help.
Yes, I read that too, but I couldn't find a solution for a voice command on the hub.
I am still searching ;-).
A good day