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Camera (battery) not showing in Google Home app

Chaz
Community Member

Setting up the Nest Outdoor Camera (battery).

Upon scanning the QR code in the nest app, I'm taken to the Google Home app. While adding a device there, no device is found. If I select that I'm setting up a "camera" from the list of options, I'm taken back to the nest app.

The camera is plugged in and powered. Phone is connected to wifi.

Product broken? Refund?

1 Recommended Answer

Chaz
Community Member

SOLUTION:

Upgrade the Google Home app from the app store. This allowed the app to find and add the Nest Outdoor camera (battery) to my home.

View Recommended Answer in original post

2 REPLIES 2

Chaz
Community Member

SOLUTION:

Upgrade the Google Home app from the app store. This allowed the app to find and add the Nest Outdoor camera (battery) to my home.

ai
Community Specialist
Community Specialist

Hello @Chaz,

We're happy to hear that you've found a solution! I'm going to mark this thread as closed. If you have any other questions for us, please feel free to make a new post. Thanks! 

Best,

Ai