Camera getting no power

[dougm840]

On Tech was out and the cameras show no power, and the camera lens have fallen out of the camera.

We were told the cameras were guaranteed for 5 years.  We contacted Dish tv and they were no help.

We need to know if this 5 year guarantee will be honored.  Please contact Doug Marshall at *Phone Number Removed as per Community Guidelines* or email #.

[MplsCustomer]

@dougm840 

We've had Nest cameras and doorbells--and now Nest Hubs--for years; generally Google Nest's warranty is for one year. Under Nest Labs, some of our older devices had a two-year warranty. I've never heard of a five-year warranty; is the warranty through OnTech or some other third party?

[janthadeus]

HI folks,
 

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind. 
 

I appreciate your help, MplsCustomer.

Thanks,

JT

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Thank you for your help here, JT and MplsCustomer.

Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad