Camera is off but Google Nest is fully charged

[LRH222]

Device is fully charge and when I mount it the camera doesn’t come on. Not sure what I’m doing wrong. I’m using a anti theft doorbell door mount.

[SteveT1]

Hi there,

Thanks for reaching out. What is the color of the LED lights on your Nest Camera? Also, is it already added to your Google Home app?

You can check this article on Nest camera and doorbell lights and sounds for more info.

Regards,

Steve
 

[SteveT1]

Hi there,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.