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Camera not connecting

Lisa17
Community Member

I took the camera off to charge and put it back on it won't come up

2 REPLIES 2

Lisa17
Community Member

Need help please 

EdmondB
Community Specialist
Community Specialist

Hi Lisa17, 

I’m sorry for the trouble this has caused you. Let me help you out. Just to check: what is the status of the light on the Nest Camera? Have you tried restarting your Nest camera? If not, here is a link on how to restart or factory reset your Nest Camera or doorbell.

I look forward to your response.

Regards,
Edmond