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How to turn 24/7 recording with newly installed wired Nest doorbell cam. Am on 30 day trial of Awar

Sandpiper
Community Member

Three days ago installed Nest doorbell on my second home. It seems to work ok except it does not seem to have 24/7 functionality with Nest Aware trial plan. 
It only records on sound or person. Does not recognize my automobile entering or leaving my garage. 

3 REPLIES 3

Super_paulie
Community Member

It doesn't record 24/7 as far as I'm aware, just has a live view and event recording.

MplsCustomer
Bronze
Bronze

@Sandpiperand @Super_paulie 

With the free Nest Aware 30-day Trial Subscription, you get 30 days of event video history. To get 24/7 video history, you'll need to purchase a Nest Aware Plus subscription, but it can only start after your 30-day Trial Subscription ends.

https://support.google.com/googlenest/answer/9248198

Lance_L
Community Specialist
Community Specialist

Hello everyone,

 

@Sandpiper, thanks for reaching out to the Community. I wanted to check if you still need any help. Have you had a chance to see MplsCustomer’s response above? If yes, how was it?

 

In case you need more information, here’s a guide on how to learn more about event and 24/7 video history.

 

I appreciate the help, MplsCustomer.

 

Best,

Lance