Camera offline unable to connect to wifi

[Keke0810]

Unable to get back online . I was able to set the doorbell up in google home. Tested camera everything was fine. I waited to get someone to install it 2 days later now offline/ no wi no recognizing the device at all

[cjv]

i have the same annoying problem!! ughhhh

[Keke0810]

Update . I did a factory reset u have to stick a pin in the hole in the back until the light blinks yellow and reboots. I was able to

connect and Im up and running

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[Mtdevine9]

I have multiple cameras that I cannot get back online after my internet went out this morning.  All cameras work off of google points, which is plugged into back of router

[Navasana]

Been trying for two weeks to get cameras back online after initial install. Done the reset button, read multiple links, but not close to fixing. ALSO, how do I assign and ensure the wifi link is connected. 

[LaHuera]

I been offline for two weeks and nothing, I am frustrated because I have tried everything I found to do the troubleshooting and nothing has help