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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1029 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16951 Views
  • 0 replies
  • 7 kudos

Resolved! Can no longer view Nest cameras in Google Home app

I installed 3 indoor, 2nd gen, plugin cameras in June. They worked fine for a few months but no longer. That is, they no longer appear in the Google Home app but the cams display a solid green (i.e., everything is working normally). Not sure when I w...

atw by • Community Member
  • 739 Views
  • 2 replies
  • 0 kudos

nest aware question for 2 of my 9 cameras

i just had a problem with my router last night which was fixed, but today I just noticed that the 2 indoor cameras have no video or history. after looking at managing my nest aware acct both indoor cameras have no expiration date like the other seven...

carz4ever by • Community Member
  • 1422 Views
  • 10 replies
  • 0 kudos

My 2 yr old wired nest Hello won't connect to wifi now

My 2 yr old wired nest Hello started disconnecting from WiFi the past 2 weeks. Now I can't get to connect at all. Tried virtually everything from restarting to removing and then reinstalling. Is this the death knell of my ring hello after only 2 yrs?...

MBG52 by • Community Member
  • 2084 Views
  • 10 replies
  • 1 kudos

First generation, IQ nest camera

I need a new wire for this camera and I don’t want to buy the wrong thing. Can anyone please recommend the right wire that should be with the above camera?

vghosen by • Community Member
  • 821 Views
  • 4 replies
  • 0 kudos

Resolved! Update Your Browser Error on Home.nest.com off iPhone

I can’t view the history of my video for the Nest Aware Plus service that I pay for. I have tried off of Safari and Google browsers on my iPhone. Both are updated to the latest versions as I have automatic updates on. This is obviously not an Apple i...

Doorbell not working

I have just fixed our Google nest battery doorbell. Most things work including the video and live sound. However pressing the doorbell neither raises a notification nor an alert on my phone, This is useless as a doorbell! Does anyone have this proble...

Thomas4 by • Community Member
  • 815 Views
  • 3 replies
  • 0 kudos

New phone won't connect

Can't connect to doorbell with new phone. Tried resetting it but still says the doorbell bell is already connected to an account

Nest doorbell camera

I can’t see any video history. I was able to see it with my trial. I paid for the service and I’m not seeing anything

Yaybabay1 by • Community Member
  • 481 Views
  • 2 replies
  • 0 kudos
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