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Camera power cable

reydrian
Community Member

One of my outdoor camera cables is rotted out because of sun damage.  The insulation on the wire coming out of the camera is completely gone.   Can it somehow be replaced without buying a whole new camera?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please note that unless the device is under warranty, we cannot issue a replacement. 

 

Please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

 

Best Regards,

Brad.

aatienza
Community Specialist
Community Specialist

Hey reydrian,

 

How's it going with your Nest camera? Were you able to fill out the form?

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey reydrian,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie