Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Substandard Service

Support on Nest products is substandard. Requested a call and my phone rings once then they hang up. The request for help shows that they contacted me. I did this three times. Tried calling and was instructed to login to some websites to verify my ac...

How long are event-based clips?

How does Event-based recordings work? If theres an event happening in front of the camera, how long does the camera record the event? If the event is 30 minutes, does the camera record for 30 minutes? If not, then does the camera take multiple record...

Nest Cam won't link to Nest App

We have 2x Nest cameras- 1 older generation and 1 newer. Our older one works perfectly, is linked to both Google Home and the Nest App. We have a Nest Aware subscription. However, the new camera won't register in the Nest App, therefore it won't allo...

Resolved! Event history and continuous recording - Same bandwidth?

https://support.google.com/googlenest/answer/9245832?hl=en-GBHi,Been reading above. I just wanted to ask does this mean with both Nest Aware and Nest Aware Plus they use same upload bandwidth? (Assuming you're not using Google Home to view live)i.e. ...

Where can I get a replacement mount for nest doorbell? It broke trying to reinstall it

Can someone tell me where I can buy or get a replacement for Nest doorbell wallmount? A tab broke off trying to reinstall after residing our house. We have been running in circles trying to find any help on where to get a replacement! Can’t find a ph...

Do not buy a Google battery product if you live where it gets cold

Buyer beware. Google battery products do not work in cold weather. And google is Basically telling you “well bring it inside who cares if you have to uninstall it to do that“https://support.google.com/googlenest/answer/10901611?hl=en

Nest camera floodlight

Hi,I install new nest cam floodlight today. I noticed the light stay on all time during the day. Camera working just fine. I’m trying to get answer to why it doesn’t go off. Answer?

Cameras shut off when anyone accesses the house

I have several Indoor cameras and 3 Outdoor ones. I have Home-Away set to turn On the Indoor cameras when I leave and turn them Off when I come home(based on my cell phone). I also have a Nest-Yale lock that has several Guest codes; dog walker, house...

Nest Cam

After buying a new phone, my 2nd generation Nest Cam doesn’t appear in my Nest app. I cannot reactivate it as there is no QR code, no code on bottom of camera and no Ethernet port. Is there another way to reactivate the camera?

Multiple Email notifications

How do add a 2nd email account for notifications from my Nest doorbell camera? Mine works fine. I want to add my wife's Gmail account. Thank you.

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Substandard Service

How long are event-based clips?

Nest Cam won't link to Nest App

Resolved! Event history and continuous recording - Same bandwidth?

Where can I get a replacement mount for nest doorbell? It broke trying to reinstall it

Do not buy a Google battery product if you live where it gets cold

Nest camera floodlight

Cameras shut off when anyone accesses the house

Nest Cam

Multiple Email notifications

Camera not able to play recorded events

Cameras disappeared from Google Home

Nest camera subscription

Multiple question and confusions that no options c...

Can't get a password reset email

Nest outdoor cam video history

Nest Cameras not Streaming to Google TV

Nest Cams and Nest account.

Nest Doorbell battery stopped sending notification...

Is the Google Doorbell Gen 2 (Wired) Available in ...