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Nest code on cam disaappered

Pillin
Community Member

6 digit code on camera is faded 

I can't link it to wifi because it's not reading it 

Manually I don't remember it

Any way I can look it up with other serial numb

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Pillin 

You need either the QR code or the 6-character Setup Code in order to reinstall a Google Nest camera or doorbell.

I don't think Support can provide the Setup Code even if you give them the Serial Number, but you could try contacting them:

https://support.google.com/googlenest/gethelp

Jeff
Community Specialist
Community Specialist

Hey Pillin,

I just wanted to jump in real fast to see if you saw MplsCustomer's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

AbigailF
Community Specialist
Community Specialist

Hi folks,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.
Appreciate your help here, @Jeff.

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi