04-05-2023 10:05 AM
The doorbell camera stopped working. Our Nest doorbell chime connector failed which prevented the camera from working. I removed the chime connector and rewired the system without it. This allowed the camera to start working again. However this left a terrible buzz in the hallway where the chime is located. I agree Google Nest support is not much help in this particular matter. There seems to be a definite market for this one component. I don't understand why they can't produce extra chime connectors to sell as individual packaging. I was under the idea that manufacturers are legally required to provide replacement components for a certain amount of time. Help Google !!! Provide this component so consumers can repair their system!
04-30-2023 06:22 PM
Hi WDR,
I’m sorry for the delay. Thanks for isolating the issue with your indoor chime. Let’s further check this — could you fill out this form and let me know once you’re done?
Looking forward to your response.
Thanks,
JT
05-03-2023 06:25 PM
Hey there,
We haven't received your form. Were you able to fill it out? Do you still need help?
Regards,
JT
05-06-2023 07:00 PM
Hi there,
I'm checking back in to see if you are able to fill out the form. If not, please do so, so we can assist you further with your concern.
Best,
JT
05-09-2023 08:45 PM
Hey there,
I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best regards,
JT