04-30-2023 04:23 PM
I had the 1st Gen Nest Hello and loved it. Maybe the only thing I wanted to change was to have a color option that complemented my house and the ability to change the doorbell tone on my speaker as I wanted. I got both of those options when I switched to the 2nd gen wired. However, I can't seem to figure out how to share a clip!?!? Ont he 1st Gen that was controlled with the Nest app, it was a s simple as pulling up the clip and from there you could share a link via text, email or what have you. With this newest doorbell (2nd Gen) and the use of Google Home, the only option I can find on the clips is to save them. Which means I have to download them, and then create a link myself out of the storage location just to share them. And then the recipient has to download the entire clip too. I have to be missing something here. Any help is appreciated. I do subscribe to Nest Aware as well.
04-30-2023 06:47 PM
The Google Home app lacks a number of the features of the Google Nest app. This is one of them.
05-08-2023 06:55 PM
Hi wdcspurs,
Thanks for reaching out. Our team is working hard to deliver the best experience for our users — I'd suggest you submit feedback about it, here's how. Keep your eye on the Google Nest Community page for any updates.
Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Regards,
Juni
05-09-2023 05:36 PM
Feedback will be sent. Im still a little amazed though that I need to do that at this point. Its a pretty standard feature for just about any smart device these days, let a lone a feature that the "Nest" version of the doorbell still has.
05-09-2023 07:30 PM
Hi there,
We appreciate people who are keen on sharing their thoughts with us. We're always looking for ways to improve.
Thanks,
Juni