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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1637 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17745 Views
  • 0 replies
  • 7 kudos

Nest Doorbell Delamination/ Peeling

My Nest Door bell is peeling like crazy do to poor front laminate or clear coat used in MFG it looks like. Its out of warranty based on chat with Customer Service. I sent a hour with customer service in chat looking up the SN then approving remote ac...

Wrong person detected

The doorbell camera thinks my two daughters are the same person. How can I remove pictures from my daughter A and tell the doorbell camera that this actually is my daughter B?

DagEJo by Community Member
  • 1532 Views
  • 3 replies
  • 1 kudos

Watchguard Firewall router blocking Nest camera feeds

I'm using Watchguard firewall routers at my location where cameras are mounted. Anyone behind the watchguard firewall who is trying to view the Nest camera feed just gets a spinning blue circle on the feed. We were able to track down a pair of IP add...

Resolved! Nest doorbell camera ring-only mode?

On the Nest doorbell, is there a setting to turn on the camera only when the doorbell is pressed?I live in NYC, and there's a regular flow of people walking the street past my front door that trigger the "person seen" event. They're some 15 feet away...

Steven by Community Member
  • 5091 Views
  • 4 replies
  • 0 kudos
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