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Nest doorbell peeling and bubbling

JP
Community Member

20210906_112121.jpg

Screenshot_20210906-102419_Nest.jpg

Good day nest community, 

My doorbell installed last Decemebr is experiencing sever bubbling and peeling.

How can this be addressed, its impacting the night vision as you can see from the image posted.

5 REPLIES 5

mdr2
Community Member

Mine did the exact same thing.  I had assumed it was my fault in that (as best I can remember) it came with a protective plastic sheet when it was new and I thought I forgot to peel it off.  In the process of the sun hitting it I thought it just sort of baked itself on and now it is that protective sheet that has dried out.

JP
Community Member

@Nest support any update?

Brad
Community Specialist
Community Specialist

Hi there,

 

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

 

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. Please let me know if you need any further assistance!

 

Best Regards,

Brad.

JP
Community Member

Thanks Brad, looking forward to hearing from you.

JP
Community Member

Hi Brad, when will the team be reaching out?