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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
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QR not read by iPad Pro

Very frustrating, my iPad Pro and iPhone 15 do not read QR codes on my 2 cameras and 1 doorbell camers. Any K.I.S.S. Level help is appreciated! is there a way to email Nest a picture of the QR codes for solving my issue?

How to migrate from 1st generation Nest Aware Subscription with 1 camera to Nest Aware Plus for two?

I currently have a 1st generation Nest aware subscription that only covers one camera. I want to transition to a Nest Aware Plus subscription to cover the first camera AND the second camera (that was the replacement for an outdated camera) without lo...

Bad google customer service

Google gave me a refurbished doorbell and it doest even have the scan code or 6 digit numbers and they not giving call back this is disgrace

how to connect nest door bell to a new account

Hi, my nest camera was connected to my old account that got deleted. How do i connect the door bell to my new gmail account. When i try adding it to nest/google home the app just says already connected or closes down. Any ideas?

Nest outdoor refusing to set up

Used to work for a bit but one day said the battery is discharged. Blue light is on and pulses. When cable is disconnected unit shuts down. Will no longer connect even after factory reset. Restarted modems and routers. Tried to connect via Google Hom...

1st gen wired outdoor cameras won't connect to New router

Hello, I had my router changed. I took all them off my account and re-installed the latest version cameras were able to be re-installed as they have a reset on them. The 1st Gen wired outdoor cameras do not have a light on. when I unplug it and plug ...

JoeyD by • Community Member
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