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Camera's

Decker2015
Community Member

I have a new phone and when I log in or out I still get no pictures or cameras.  Says linked to a different account but I'm the owner

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Decker2015 

On your new phone, are you logging into the Google Nest app and/or the Google Home app with the exact same Google account and password that you were using on your old phone when logging into the Google Nest app and/or the Google Home app? If you are, you should see the same Google Nest homes and devices you saw on your old phone.

aatienza
Community Specialist
Community Specialist

Hey Decker2015,

 

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
 

I appreciate the help, MplsCustomer.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie