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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 163 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15881 Views
  • 0 replies
  • 6 kudos

Warranty doorbell

How can I go about taking advantage of my warranty for my best doorbell battery. I'm not finding where to go and file at the goggle store for it Thank you

LvAbull3 by Community Member
  • 817 Views
  • 4 replies
  • 0 kudos

Nest App won’t let me sign in

I am using the nest app on an iPad that has the latest iOS update. I was signed in for months. But the app is asking me to sign in using my google account. When I try to log in using the same google account as before, it kicks me back to the welcome ...

CKawai by Community Member
  • 1019 Views
  • 3 replies
  • 1 kudos

Nest Camera not connecting to the wifi

I have my NEST Camera purchase for a while but I haven’t had a chance to connect it to wifi . I deal and chat with the Tech people to fix it and after 2.5 hrs of talking to them they can’t still figure out the solution and they finally sent me an ema...

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Outdoor battery nest camera

I’ve had my nest battery camera for 8 months. All of a sudden it stopped connecting to my WI-FI router. Called tech support and we couldn’t get it to connect. Returned it for another camera. Once again same issue it won’t connect. I have nest thermos...

Mchestnut by Community Member
  • 2688 Views
  • 20 replies
  • 0 kudos

Battery Doorbell Going Offline/Live Video Not Working

Hello!I recently purchased the Google Nest Battery Doorbell about two weeks ago. I had no issues with the Doorbell until two days ago when it started to go offline randomly. Earlier this morning it decided to work again and continued to work until af...

Orbieee by Community Member
  • 673 Views
  • 3 replies
  • 0 kudos

Google TV stream outdoor cam battery

My TCL Google TV use to tell me live streaming wasn’t available when I told Google to show one of my cameras. Now it replies stating ok now streaming …camera on living room TV. But then all I see is a gray screen with camera feed not available. I’m g...

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Johnc82 by Community Member
  • 696 Views
  • 3 replies
  • 0 kudos

Class Action Coming - Nest Outdoor IQ Has Known Technology Issues But Not Being Addressed By Google

After Spending Thousands of Dollars in Nest Products I continue to have hardware issues with the very expensive Outdoor IQ Cameras. In researching the issue I have found that most IQ products are failing after 1-3 years of regular use. So many custom...

Nest Cam deteriorating plastics

Note: there was no doorbell (wired) option so selected batteryThe plastic is deteriorating and susceptible to cutting peoples fingers. Its now out of warranty as it is over a year., and it does not seem you can replace just the plastic housing... Any...

BSP by Community Member
  • 1732 Views
  • 10 replies
  • 0 kudos

Outdoor camera with floodlight

Just installed a Nest cam with floodlights. Everything is working except it won’t stream on my nest app. It streams on my Google Home app but not the Nest app. Can anyone help?

Jazzyhali by Community Member
  • 634 Views
  • 4 replies
  • 0 kudos

Resolved! Nest battery

Wondering if there is a way to replace my lens.. someone brushed up against the lens and now it has a smudged scratch on the very tip of the lens that blurs out everyone's face. I don't love Tony to replace the whole entire camera or is there a way t...

LvAbull3 by Community Member
  • 1920 Views
  • 8 replies
  • 0 kudos
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