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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1784 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17948 Views
  • 0 replies
  • 7 kudos

Replacement Wired Doorbell Wont Connnect

I replaced our new Nest Wired Doorbell due to severe halo issues, and now I cannot connect the replacement doorbell. We have 4 Thermostats and 3 other cameras, and they are all working fine on our NEST network. The replacement doorbell doesn't allow ...

CFH2022 by • Community Member
  • 1106 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot Reconnect After Charging

I had my outdoor battery camera setup and working fine. It needed a recharging but after the recharge it would not connect. I deleted it from the app and tried to re-enter it but I feel like I'm going around in circles now. I need help to get this wo...

iClick by • Community Member
  • 2566 Views
  • 8 replies
  • 0 kudos

Locked out of newly purchased house

I just bought a house that has Nest locks. The previous owner gave me the code to get in and it was great. Then his wifi shut off before I transferred the system and I can't get in! Any way to get the lock open without breaking it?

Lvbh by • Community Member
  • 699 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Battery Doorbell

Hi, I have just purchased a Nest Battery Door bell and I have it sync’d to Next home hun (2nd generation). I am struggling to get the hub to sound a chime to alert us someone is at the door. I have reset the bell and switch chime on but as soon as I ...

Park71 by • Community Member
  • 3379 Views
  • 15 replies
  • 1 kudos

Camera wont download updates

Nest outdoor floodlight camera will not download updates, stays on zero, when reseting the camera wil go through the motion green light comes on but downloading update stays on zero. Had same issues with doorbell. All other cameras on account are fin...

Live video on battery doorbell

I see many posts on this but no definitive answer. Is there a fix or does the doorbell need to be replaced. My system worked fine for 2 weeks after in stall. 1 battery doorbell that is hardwired and 4 cameras. The problem now is my doorbell will not ...

Poole by • Community Member
  • 706 Views
  • 3 replies
  • 0 kudos

Resolved! Outdoor camera videos

I have an outdoor camera I want to link to my nest app. I need the number on the back of the camera but the camera is installed is there another way I can get this number pkeasethanks

Jane5 by • Community Member
  • 1842 Views
  • 6 replies
  • 0 kudos

Camera schedule when set to home

I have several cameras around the home, I can’t find a way to automatically turn on/off these cameras when set to home. This should be a basic feature. Is there a work around?

Tony821 by • Community Member
  • 1008 Views
  • 3 replies
  • 0 kudos
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