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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

Backing plate replacement for Nest Doorbell

Where can I purchase a replacement backplate for my doorbell? Customer service will only replace if it's still under warranty, but refuses to sell me or allow me to replace the backplate. They suggested that I look for a 3rd party option, but there a...

LaurenA by Community Member
  • 3 replies
  • 0 kudos

Google Home App

I really hope Google realizes that the vast majority of the Nest cam community does not like the Home App and does something about it to let us use the new Google/Nest Cam with the Nest App instead of being forced to use the Home App. Meanwhile I’ve ...

buyapr by Community Member
  • 5 replies
  • 2 kudos

iOS Nest app issues with VPN

Hello, We're from Mobile Defender Microsoft team.We've been hearing back from our customers that Nest app does not work smoothly in presence of Defender's VPN. They've reported streaming issues and random sign outs. On looking through existing questi...

meghnaV by Community Member
  • 1 replies
  • 2 kudos

Nest Doorbell not recording at night last two weeks

Since about 3 weeks ago my wired nest doorbell has stopped recoding at night from about 7PM till 7 AM. I live in a townhome community so I know there is movement and sound. It would record each night until a few weeks ago. Nest Help people have been ...

ALH22 by Community Member
  • 13 replies
  • 3 kudos

Installation issues of nest hello

I have an XS iPhone and cannot connect the product. Bluetooth will not switch on to the device despite switching on to my car bluetooth (now off). My electrician has sent hours trying to connect it. Please help.I should really like to return the prod...

google nest aware and google home

I was accidentally removed from my google home which i had my google nest aware subscription on with my two nest camera linked onto, I changed my wifi password and did not see any options of updating the wifi for my devices to be able to work again, ...

Nest power wiring exposed at Camera

I have a Nest Ourdoor cam that the cord has degraded and the wires are now exposed and no longer send power to the camera. Appears the rubber/plastic has degraded from UV exposure do to mounting location. I temporarily put electrical tape on the wiri...

rking319 by Community Member
  • 4 replies
  • 0 kudos

Nest outdoor camera

Hello I have a wired outdoor cam. My puppy decided to chew a portion of the cord. The portion that connect to the back of the camera. I tried to disconnect it from the camera but it seems as that is not possible. The camera is fine no issues, just th...

JamesVega by Community Member
  • 1 replies
  • 0 kudos
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