cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1767 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17928 Views
  • 0 replies
  • 7 kudos

Motion detection and light control

I have a nest doorbell and Philips hue lights. It would be ideal to be able to have the lights turn on after sunset when motion is detected. I see this has been requested for years by various users, how hard can it be? Had anyone got a good ITTT rout...

Resolved! How To Factory Reset Nest Outdoor Camera

I need help resetting my Nest outdoor camera. This issue has come up repeatedly on here -- e.g., here, here, and here -- but no solution gets posted.I have a Nest outdoor camera. The device is set to interface with a wireless router that no longer ex...

JoeC3 by • Community Member
  • 96381 Views
  • 11 replies
  • 3 kudos

Nest cams not recording/saving video

Our new nest cameras do not save video. We do have a subscription, and the older, pre-google cameras save video. However the 3 newer cameras seem to save it only for a few hours. I don’t see any options within the app to change settings to save video...

Dan111 by • Community Member
  • 4932 Views
  • 15 replies
  • 5 kudos

Nest camera and Google home hub

I have second generation nest camera (white camera) that I have in my sons bedroom. I just moved to a larger space so I bought a Google home hub to stream his camera too. My home hub is telling me it cannot support streaming. Is this because of the n...

Nest Cam Battery

I am having difficulty connecting my camera the message I keep receiving cannot connect to cloud. Tried factory setting and router restart it is not workingi have a UniFi network with 2.4 - 5 GHz broadcast. Help is appreciated

OmarSh by • Community Member
  • 466 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Camera 2nd Gen viewing from computer

I just bought a Nest Camera Indoor 2nd Gen figuring it would work just like the Nest Camera Indoor 1st Gen I bought for my parents with the ability to view from the web. Viewing from the phone works some of the time, but I work in a location where yo...

psu90 by • Community Member
  • 1637 Views
  • 6 replies
  • 1 kudos

Replacement Wired Doorbell Wont Connnect

I replaced our new Nest Wired Doorbell due to severe halo issues, and now I cannot connect the replacement doorbell. We have 4 Thermostats and 3 other cameras, and they are all working fine on our NEST network. The replacement doorbell doesn't allow ...

CFH2022 by • Community Member
  • 1106 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot Reconnect After Charging

I had my outdoor battery camera setup and working fine. It needed a recharging but after the recharge it would not connect. I deleted it from the app and tried to re-enter it but I feel like I'm going around in circles now. I need help to get this wo...

iClick by • Community Member
  • 2565 Views
  • 8 replies
  • 0 kudos
to vote
Labels