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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15694 Views
  • 0 replies
  • 6 kudos

Outdoor battery nest camera

I’ve had my nest battery camera for 8 months. All of a sudden it stopped connecting to my WI-FI router. Called tech support and we couldn’t get it to connect. Returned it for another camera. Once again same issue it won’t connect. I have nest thermos...

Mchestnut by Community Member
  • 2679 Views
  • 20 replies
  • 0 kudos

Battery Doorbell Going Offline/Live Video Not Working

Hello!I recently purchased the Google Nest Battery Doorbell about two weeks ago. I had no issues with the Doorbell until two days ago when it started to go offline randomly. Earlier this morning it decided to work again and continued to work until af...

Orbieee by Community Member
  • 673 Views
  • 3 replies
  • 0 kudos

Google TV stream outdoor cam battery

My TCL Google TV use to tell me live streaming wasn’t available when I told Google to show one of my cameras. Now it replies stating ok now streaming …camera on living room TV. But then all I see is a gray screen with camera feed not available. I’m g...

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Johnc82 by Community Member
  • 678 Views
  • 3 replies
  • 0 kudos

Class Action Coming - Nest Outdoor IQ Has Known Technology Issues But Not Being Addressed By Google

After Spending Thousands of Dollars in Nest Products I continue to have hardware issues with the very expensive Outdoor IQ Cameras. In researching the issue I have found that most IQ products are failing after 1-3 years of regular use. So many custom...

Nest Cam deteriorating plastics

Note: there was no doorbell (wired) option so selected batteryThe plastic is deteriorating and susceptible to cutting peoples fingers. Its now out of warranty as it is over a year., and it does not seem you can replace just the plastic housing... Any...

BSP by Community Member
  • 1725 Views
  • 10 replies
  • 0 kudos

Outdoor camera with floodlight

Just installed a Nest cam with floodlights. Everything is working except it won’t stream on my nest app. It streams on my Google Home app but not the Nest app. Can anyone help?

Jazzyhali by Community Member
  • 633 Views
  • 4 replies
  • 0 kudos

Resolved! Nest battery

Wondering if there is a way to replace my lens.. someone brushed up against the lens and now it has a smudged scratch on the very tip of the lens that blurs out everyone's face. I don't love Tony to replace the whole entire camera or is there a way t...

LvAbull3 by Community Member
  • 1902 Views
  • 8 replies
  • 0 kudos

Best doorbell stops ringing after one day

I have a wired Nest doorbell/cam. I have an indoor electronic chime. I work on the nest doorbell and the chime works fine for about 1 day. Then the chime just doesn't work at all. I go into the nest app and turn the chime off and back on again and it...

Hereshowe by Community Member
  • 652 Views
  • 4 replies
  • 0 kudos

Battery

I am having difficulty removing the device in order to charge the battery. How can I get this completed?

Cman522 by Community Member
  • 745 Views
  • 4 replies
  • 0 kudos

All nest cameras not recording "history"

We have 4 Nest Cameras on different floors...a couple are recording events, and the other two are not. Really new to Nest...why are two of the cameras not recording events (history) and how to I change settings for history record?? Thanks much.

TheNest22 by Community Member
  • 14575 Views
  • 4 replies
  • 0 kudos
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