Cameras and Doorbells

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Google Home app is horrible

Why is Google trying to force all of its cam and doorbell users over to the horrible Google Home app? I'm currently a Nest Hello user, and the Nest app works just fine most of the time and has features that the Home app just doesn't have. Now that I'...

Nest Cam Battery

My Nest Cam Battery will not recharge when plugged in. I believe it is an issue with the contacts on the charger cable or the camera itself. Is this a known issue?

Nest Hello is peeling and looks terrible, it is out of warranty

I currently have a house full of Google products that I really like, a Nest Thermostat, two Nest Protect, a Google Display, four Minis, two 4K Chromecasts and one Nest Doorbell. Most are out of warranty except the Nest Thermostat. The doorbell is pee...

Nest Cam Wired

I am doing a deployment of fifteen cams and one can is stuck in setup pulsing between white and green. I can't get it to factory reset no matter how long I keep the button held down for. It is splice wired via Cat6 but done exactly the same as other ...

Secure loops

I purchased my Nest Cam outdoor 3 pack cameras and there are no secure loops included.

Nest Hello Doorbell (Gen1) Lens fell out - How do I get a replacement?

Hello, my Nest Hello Doorbell lens fell out and my doorbell is peeling. How do I receive a replacement?

Won't power up

I have pretty much the same problem and gone thru all the troubleshooting as Irwin49 on the previous help page, but mine is less than 2 yrs old. I happen to have two more new in the box cams that I was planning on adding, so I can replace it one of t...

Resolved! Google Home App <> Google Nest App Sync

Recently purchased and installed the Nest wired Floodlight camera. It had me set up the camera on the Google Home app, and is working fine there. When I log into the Google Nest app (which has my front camera, doorlock, thermostats, etc.), the new fl...

Resolved! Seasonal Chime not updating

I've changed my Nest Doorbell to the seasonal Oktoberfest chime in the Google Home app, but the chime when someone pushes the button has not changed. Changing the default doorbell sound changes the chime, but toggling the seasonal chime in does nothi...

Nest Wired Camera with Floodlight Wireless Network Change

I have created a new SSID from my existing router to connect all my Nest devices to. I am unsure how to change the wireless network.I have removed it from the Google Home app, used the 6-digit code to add it back into the app but it used the default ...

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Troubleshoot setup: Google Nest camera or doorbell

Google Home app is horrible

Nest Cam Battery

Nest Hello is peeling and looks terrible, it is out of warranty

Nest Cam Wired

Secure loops

Nest Hello Doorbell (Gen1) Lens fell out - How do I get a replacement?

Won't power up

Resolved! Google Home App <> Google Nest App Sync

Resolved! Seasonal Chime not updating

Nest Wired Camera with Floodlight Wireless Network Change

Lens shattered

Nest camera not showing in nest app, how ridiculou...

Can’t connect my door bell with my second device

Unable to reset second Gen. Nest Cam indoor wired.

Nest doesn't recognize QR code or manual code

Cámara Nets no funciona

Colour lost from camera

Nest camera projector

Cannot connect to my nest doorbell (battery)

Add camera to a new WiFi network