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Nest Cam Battery

sncoverups
Community Member

My Nest Cam Battery will not recharge when plugged in. I believe it is an issue with the contacts on the charger cable or the camera itself.  Is this a known issue? 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@sncoverups 

If you search this forum for "battery camera won't charge" you'll find postings from other customers on charging the battery camera.

We've had a Google Nest Camera (Battery) for a year now, plugged in all the time with the optional power cable, and it stays charged and "Live" at all times, year-round.

So, it seems that  either there are issues with the charge cord included with the camera, or some cameras are faulty and won't charge.

aatienza
Community Specialist
Community Specialist

Hey sncoverups,

 

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

 

I appreciate the help, MplsCustomer.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey sncoverups,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

janthadeus
Community Specialist
Community Specialist

Hi there,


We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

 

Thanks for your help, Archie. 
 

Best,

JT