Camera seems to turn off between 6pm to 6am

[JD1309]

Hi

My front camera only seems to record up til app 1800, nothing records after that. I have checked settings, no timer appears to be  in operation

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Zoo]

Same issue. Works intermittently during day but mostly out at night when security is of utmost

importantance

[Brad]

Hey folks.

Do you happen to have any Home + Away settings activated? Have you messed around with your routines? I would suggest looking into that. Maybe looking into setting routines for them to be one at those times instead. 

Please let me know if you need further assistance.

Best regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.