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Camera shuts off when it detects activity

Jtowns
Community Member

My backyard and driveway cameras randomly shutoff when movement or people in the driveway is detected. I have to manually turn back on in the app. What could the reason be and how do I fix this this nuisance?

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hi Jtowns,

Thanks for reaching out here in the Community. To confirm, do you have the wired or battery type Nest Camera? How far is it from your Wifi router? What are the steps you've done so far? Let us know your update here.
 
Best,
Emerson

janthadeus
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

I appreciate your help, Emerson.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best,

JT