cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Camera video download

Sn00py
Community Member

I  need to download multiple clips over a 30 hour time period, can someone assist in how to select and download multiple clips at once

1 Recommended Answer

janthadeus
Community Specialist
Community Specialist

Hey there,

 

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

 

Regards,

JT

View Recommended Answer in original post

4 REPLIES 4

janthadeus
Community Specialist
Community Specialist

Hi Sn00py,
 

I’m sorry for the delay. You can definitely download your video clips at once from your cloud storage. 

 

Here’s how:
 

  1. Go to https://goo.gle/2xYDHFv.
  2. Under create a new export/archive, click select data to include the products were selected all by default. Click deselect all and scroll down and look for Nest.
  3. Select advanced settings and select video history.
  4. Scroll down, click next step.
  5. Select create export/archive.
  6. Confirm it is in-progress.

Important: The time it takes to download your video clips would depend on the file size. Once the download is complete, you'll receive an email confirmation.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

 

Regards,

JT

Hi,

This worked 

Thanks for the assistance

 

Regards

Michael

janthadeus
Community Specialist
Community Specialist

Hey there,

 

Woohoo! Glad to hear that. As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future. 
 

Cheers,

JT