Camera won’t connect

[Levidavis]

I accidentally deleted one of my camera and now it won’t let me add it back to my home

[Marcuswebb]

If it is a battery google nest, there is a small reset button on the back of the camera. Hood it for 3-5 seconds until you hear a click or a sound. 

[MplsCustomer]

@Levidavis 

These are Google Nest's instructions for "restart" and for "factory reset" for its cameras and doorbells. The two actions are not the same.  On the battery doorbell for example, you press the reset button for 5 seconds for a "restart" and at least 12 seconds for a "factory reset".

https://support.google.com/googlenest/answer/9252162

[Brad]

Hey there,

Thanks for bringing up the concern you're having. I'd love to look into this for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This might be helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[Brad]

Hi there, 

Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

I wanted to pop in and see how things are going. Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad