12-09-2022 03:09 PM
I have four of the magnetic outdoor cameras. Cable company updated modem, two of the cameras labeled home automatically picked up the new wifi, the other two labeled home2 did not. They have electricity and are 15’ from the modem with no obstruction. The app doesn’t have a wifi locator option. The only difference between the two pairs is that the “Home” cameras are running on battery power, and the “Home2” cameras are continuously connected to power. How do I get them (Home2) to pickup the new wifi signal? Thanks.
12-09-2022 03:46 PM
If your new router/modem is using the same network name (SSID) and password as your old modem, perhaps you could try just unplugging your wired cameras for a minute. Whenever we have a power outage, we have to briefly unplug two of our older Google Nest cameras in order to get them to come back online.
12-13-2022 07:47 PM
BradK, I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
I appreciate the help, MplsCustomer.
12-19-2022 01:59 PM
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
12-21-2022 03:59 PM
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.