04-16-2024 07:30 AM
Hi,
04-19-2024 02:05 PM
Hello Moatazb
Thank you for letting me know your concerns, but don’t worry I’m here to help you. Regarding the information provided, let’s try to troubleshoot this situation by doing these steps.
Let me know how it goes,
Daniel
04-19-2024 05:49 PM
Hi Daniel,
Thanks for the response.
Unfortunately i have already did all steps mentioned with no result. I have even disabled/enabled data switching to try and see if it has any effect. In fact, I even did a full factory reset of my iPhone and it did nothing.
Either SIM, when working solo, works just fine and all cameras are working perfectly. WIFI also works with the Home app fine. Its only when both SIMs are turned on, the app goes crazy and just won’t stream.
i hope you can help because i love my nest system but this driving me crazy as i need to turn off one of the SIMs to view the camera feeds, which you can figure out how frustrating it is.
Moataz
04-20-2024 02:48 PM - edited 04-20-2024 02:49 PM
Since you've tried typical troubleshooting steps, here are some additional things you can explore:
Regards,
Daniel
04-21-2024 08:41 AM
Still not solved. Extremely disappointing to be honest.
04-22-2024 11:50 AM
Hey Moatazb
It sounds like you've been going through a tough time. To help us improve, we'd greatly appreciate your feedback by clicking on the link.
Regards,
Daniel
04-23-2024 02:59 AM
Done.