11-24-2021 03:05 AM
I purchased a second indoor nest camera and foolishly migrated my nest account to Google. Now I can’t add my second camera to the subscription. Get to confirm payment and it says request failed. Tried 3 different cards. So my second camera just does live feed but I need it to record 5 days like my first camera. Spent a week on phone and chat to Google but just gone round in circles. No help at all.
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12-22-2021 12:16 AM
Thank you. After about 7 days I was able to add my second camera to my nest account. I have no idea if this was as a result of all my calls to Google or whether it just that it took a week for my account to be fully migrated from Nest to Google.
11-29-2021 12:07 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
12-22-2021 12:16 AM
Thank you. After about 7 days I was able to add my second camera to my nest account. I have no idea if this was as a result of all my calls to Google or whether it just that it took a week for my account to be fully migrated from Nest to Google.
12-22-2021 12:17 AM
Thank you. After about 7 days I was able to add my second camera to my nest account. I have no idea if this was as a result of all my calls to Google or whether it just that it took a week for my account to be fully migrated from Nest to Google.
01-03-2022 11:07 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.
12-22-2021 10:05 AM
Hi there,
I am glad to hear that you were able to add your camera in @Jewel! Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
Best Regards,
Brad.
12-21-2021 04:45 PM
I have the same problem. Saw other thread on the same topic but no response. Common Nest! I also have Ring cameras and services, but it a breeze to add new camera and other devices to existing account...