@DavidLaSirena
If you're getting a green status light instead of a blue status light after attempting a factory reset, it's possible--like other customers in this forum--that you did not manage to actually factory reset your camera. It's sometimes hard to actually depress the reset pin.
Did you hold the reset pin down until, after 10 seconds, the status light blinked yellow 4 times, with a countdown tone, and after 12 seconds did you get a steady solid yellow status light, with a confirmation tone?
https://support.google.com/googlenest/answer/9252162?hl=en&sjid=1476696704831212042-NC#zippy=%2Cnest...
If you simply cannot get your camera to factory reset, you could try contacting Support, explaining that your camera just "stopped working". (We've had a battery camera since Sept. 2021--plugged in with the optional power cable--and it's been online and "Live" ever since.)
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.
