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Can't find my country during setup

Francesca013
Community Member

 

I can't find my country (Malta) when setting up the Nest app, and as a result I cannot switch on the indoor chime for my Nest (battery) doorbell. Can you please help?

 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Francesca013 

The Google Store (https://support.google.com/store/answer/2462844?hl=en) says these are the countries supported for the Google Nest Doorbell (battery). I'm just another customer, so I don't know what you do about it.

"Australia, Austria, Belgium, Canada, Denmark, Finland, Ireland, Italy, France, Germany, Japan, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom, United States."

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. I'm afraid that if your country isn't listed, that Nest app may not be available in your country. Terribly sorry for the inconvenience!

 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.