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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

Nest Hello stopped working

Hello, i was installing the wired doorbell and as i was connecting it to the phone, the lights went out and i can’t get them to tuen back on. The doorbell still works if i touch the wires together but the neat unit is without amy power. I tried a fac...

OlyOlson by Community Member
  • 1158 Views
  • 7 replies
  • 0 kudos

Home Away Assist No Longer Works

Our Home Away Assist has completely failed to the point that I am about to scrap our whole Nest system. The problems seem to have started when Goggle took over and started requiring the use of the Home app. At that point my Home Away Assist still wor...

LEH by Community Member
  • 1114 Views
  • 6 replies
  • 0 kudos

Resolved! 2nd Gen Wired Nest Doorbell INDOOR Mechanical Chime

We installed our Doorbell four months ago. The doorbell was working with our mechanical indoor chime. The indoor chime worked for perhaps a couple of months before the indoor chime stopped working. Everything else continued to work (camera recording,...

julesAI by Community Member
  • 1318 Views
  • 3 replies
  • 3 kudos

Best camera streaming on tv.

Good afternoon, I have a Sony x80k tv with google built in and when I tell it to show me front door I get this (see photo). I was told that you can stream your nest cameras on the tv but I’ve had no luck. My Wi-Fi is 500mbs and reaching these devices...

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WillNolder by Community Member
  • 2258 Views
  • 13 replies
  • 0 kudos

Resolved! 2 years later...

"Our long term plan is to use the Home app as the one place to control all of your favorite Nest and other smart home devices. We appreciate your feedback as we're looking for ways to improve our products and services. Stay tuned on our social media ...

u9026a by Community Member
  • 1214 Views
  • 6 replies
  • 2 kudos

False Person Detection

I have 2 nest floodlight cams and a hello. The issues I've had / and having.1. Nest floodlight detects a person multiple, and I mean over 20 times a day, that isn't there. There isn't even anything moving, no shadows, etc... It's really bad.2. In the...

Matty64 by Community Member
  • 1766 Views
  • 5 replies
  • 2 kudos

Nest Cam with floodlight: floodlight doesn’t work

Nest cam and floodlight (wired) was installed professionally. The cam works perfectly but the floodlights will not go on at all, even it I shut the circuit breaker and then power on. All settings on the Google home are set properly. Google home app s...

EddieB by Community Member
  • 627 Views
  • 4 replies
  • 0 kudos

Nest Camera with Floodlights

It seems the same problems occur over and over since these hit the market. I guess I'm no exception.Professional install (through Google) on non-switched power source.Worked as it should about 10 days. Then the Floodlight tab became grayed out and un...

ronrutmr2 by Community Member
  • 1949 Views
  • 13 replies
  • 0 kudos
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