09-10-2023 01:43 AM
I signed up for Nest Aware so my doorbell video can be longer than 3 hours however it is still only showing 3 hours of video. Not sure where to go from here?
09-10-2023 04:10 AM
Is your doorbell in the home structure you purchased Nest Aware for? You can check by going to your Google Store subscription page or Google Play subscription page.
Note it is not retrospective, meaning you won't see 30 days of history until 30 days after the purchase date. Also, the video history will show only clips when your camera detected motion or sound. During times with no detected events, it will show blank areas.